I was doing a bit of research for an article and I started compiling a list of high-profile website crashes in 2010.
Pingdom have published a list here - http://www.readwriteweb.com/archives/major_internet_incidents_and_outages_of_2010.php as have Alertsite here - http://www.huffingtonpost.com/2010/12/29/the-biggest-web-outages-o_n_801943.html
But I decided to compile my own list from a more UK-centric perspective and came up with my “baker’s dozen” below.
(1) Underestimating demand on launch e.g. HMV or France.fr. This could be either a marketing #fail (by grossly underestimating the traffic) or a tech #fail by just not building a site that could handle the expected traffic. Maybe they should have read my whitepaper before launching “55 Killer questions before you launch your new website”
(2) Demand surge exceeding capacity & scalability – e.g. ticket sites, Apple, Tesco Clubcard, BA.com, Outnet, National Rail. Perhaps they should read this post “Dealing with Traffic Spikes”
(3) “Enemy Action” – DDoS attacks or other hacking activity e.g. PayPal & Mastercard re Wikileaks “Hacktivism”.
(4) Poor capacity planning – just not scaling fast enough e.g. Twitter’s repeated failures under load.
How did you site cope in 2010 – did you fall into either of these 4 categories?
Are there any more we can add to the list?
Feedback in the comments section please!
Pingdom have published a list here - http://www.readwriteweb.com/archives/major_internet_incidents_and_outages_of_2010.php as have Alertsite here - http://www.huffingtonpost.com/2010/12/29/the-biggest-web-outages-o_n_801943.html
But I decided to compile my own list from a more UK-centric perspective and came up with my “baker’s dozen” below.
(1) Underestimating demand on launch e.g. HMV or France.fr. This could be either a marketing #fail (by grossly underestimating the traffic) or a tech #fail by just not building a site that could handle the expected traffic. Maybe they should have read my whitepaper before launching “55 Killer questions before you launch your new website”
(2) Demand surge exceeding capacity & scalability – e.g. ticket sites, Apple, Tesco Clubcard, BA.com, Outnet, National Rail. Perhaps they should read this post “Dealing with Traffic Spikes”
(3) “Enemy Action” – DDoS attacks or other hacking activity e.g. PayPal & Mastercard re Wikileaks “Hacktivism”.
(4) Poor capacity planning – just not scaling fast enough e.g. Twitter’s repeated failures under load.
How did you site cope in 2010 – did you fall into either of these 4 categories?
Are there any more we can add to the list?
Feedback in the comments section please!
Comments
http://www.readwriteweb.com/archives/major_internet_incidents_and_outages_of_2010.php